Frequently Asked Questions

Pictor offers unmatched creative control through customizable templates, a visual flow builder, and battle-tested AI styles. Built by experienced photo booth professionals, it delivers enterprise-grade reliability for everything from simple social booths to complex multi-day brand activations.

You do not need to abandon your existing booth software. Pictor is designed to work alongside popular watched-folder systems like Snappic, Breeze, and Photo Party Upload so you can add AI features while keeping your current capture and gallery tools.

Pictor is ideal for weddings, mitzvahs, private parties, trade shows, corporate activations, product launches, and university events, and it scales from a single booth to large multi-device deployments.

From the dashboard, click to create a new event, then follow the guided steps to set the event name, dates, capture mode, and basic branding before fine-tuning advanced options like flows, outputs, and features.

The most important event settings include the event name, active time window, capture device, layout, and branding. These are configured in the Event Settings panel of the event editor and should be confirmed before going live at your event.

Flow settings control the step-by-step experience guests see, such as welcome, capture, review, sharing, and thank-you screens. You can enable or disable individual steps, adjust copy, and configure options at each stage to match your event requirements.

Output settings let you define whether guests receive stills, GIFs, or videos, select resolution and aspect ratio, and set up file naming patterns so that exported media stays organized for post-event delivery and archiving.

To use a DSLR, connect a supported camera to your device, install any required drivers or helper apps, and then choose the DSLR as the capture source inside your event settings before testing focus, exposure, and timing.

Yes. Pictor supports both highly stylized AI content and classic layouts like black-and-white photo strips, so you can deliver nostalgic prints at weddings while still offering modern social-friendly outputs.

Enable the Slideshow feature in your event, then select which outputs to include, how frequently the slideshow updates, and the display style so new captures automatically appear on your connected screen or display.

In the Printing section of your event, choose an installed printer, select your print layouts, configure copy counts and print behavior, and run one or two test prints in advance to confirm everything works before guests arrive.

Turn on Email and SMS sharing for your event, then customize the sharing screen so guests can enter their email address or mobile number and receive an instant link to their session or gallery.

An Event Code is a unique code that limits access to a specific event. When enabled, only guests who enter the correct code can view or capture content, which is useful for private or restricted activations.

Event analytics are available in the Analytics section, where you can track sessions, shares, print counts, and time-based performance so you can report back to clients and optimize future events.

Use the Countdown Timer feature to enable a pre-capture countdown, set the number of seconds before each shot, and adjust styling so guests have a clear, on-brand cue before the camera fires.

Enable GIF mode for your event, then configure the number of frames, timing between frames, and assign a template or overlay so guests can capture and share animated GIFs as easily as still photos.

Paywall allows you to require payment before guests can access or download certain outputs. It is useful when you want to charge per download, sell premium AI content, or monetize public events without manual payment handling.

Follow the printing setup workflow to choose layouts, connect your printer, set copy counts, and decide when prints are triggered so the entire print process runs hands-free during the event.

Pictor uses a curated set of fine-tuned prompts and styles to apply AI looks to guest photos. You can select from ready-made themes or build your own presets tuned for realism, brand alignment, or high-impact social content.

Enable Background Removal in the relevant feature or template, then choose which outputs (AI and non-AI) should render guests as cut-outs so you can place them on branded or illustrated backgrounds.

For clean cut-outs, use even lighting, keep subjects clearly separated from the background, avoid clutter directly behind guests, and choose templates that do not require extremely fine edge detail like loose hair or transparencies.

In the AI Video feature, select the capture source or layout you want to turn into video, pick an AI style or preset, review token usage, and then let Pictor generate a short AI-enhanced video per qualifying session.

Within the template editor, AI Effects let you apply AI-driven styles and enhancements directly at the template level so every output that uses that template automatically inherits your chosen look.

Your subscription plan defines your base features and license limits, while event licenses control which devices or locations can run events and tokens are consumed when you use certain AI or premium functions such as AI image or video generation.

AI features draw from your available token balance, and each action—such as generating an AI image, effect, or video—uses a defined number of tokens shown in the feature’s description and in your billing or usage view.

A Pictor license covers usage for a defined scope, such as a device, concurrent event, or operator count depending on your plan. Running events on additional devices or in more locations may require purchasing extra licenses.

Yes. You can enable Paywall on select events or only on specific outputs and configure your own pricing so you can charge for premium AI styles, prints, or downloads on a per-event basis.

Some advanced features—such as AI Effects, AI Video, or heavy background removal usage—may consume tokens or only be available on certain plans, so their use can incur extra cost beyond your base license.

Pictor manages your print workflow but generally does charge per print. Your direct costs are tied to your own printer, paper, and supplies, while usage of templates and features is governed by your subscription plan and license limits.

Standard use of webhooks, analytics, and email or SMS sharing is included within your plan’s limits, though very high-volume messaging or advanced integrations may be subject to additional usage caps or add-ons.

You can review historical analytics, token usage, and license activity to estimate sessions and AI calls for an upcoming event, then top up tokens or adjust licenses in your account before you arrive on site.

If your token balance reaches zero, AI-dependent features pause until you add more tokens. If you exceed your license limits, additional devices or events may be prevented from starting or may be restricted according to your plan rules.

In the Webhooks settings, add your endpoint URL, choose which event triggers (such as capture or share) should send data, and then test deliveries so your CRM or automation platform receives structured JSON whenever those actions occur.